Facilities & Support Services

Facilities and support activities are the core of Cleshar's services. Our clients rely on our ability to provide a planned, reactive or emergency response 24 hours a day / 7 days a week / 365 days a year.
CLIENT SUPPORT
Whether planned, reactive or an emergency, Cleshar has the ability to provide facilities and services to support your operations.
SERVICE RANGE
Our services in this division include the provision and management of:
- Reactive Maintenance
- Safety Critical Resource Supply
- Depot Maintenance
- Track and Tunnel Cleaning
- Escalator Maintenance
- Station Cleaning
- Graffiti Removal
- Vegetation and Arboricultural Management
- Security and Fencing
- De-icing
THE ‘HUB’
Our call centre facility, ‘The Hub’, is operational 24 / 7 / 365 providing customers with a point of contact to deal with any queries or requirements they may have relating to our services. When a reactive or an emergency response is required Cleshar’s cutting edge vehicle tracking system can locate the most appropriate resources for deployment to deal with the fault. Our large pool of multi-skilled tradesmen allows flexibility when immediate deployment is required without jeopardising standards or quality. Our fleet of vans are equipped with tools appropriate for the resource application.
PLANNED MAINTENANCE
We carry out a wide range of planned maintenance activities including regular inspections and scoping. A typical programme of planned maintenance might feature track cleaning, vegetation control, fence-line inspections and repairs, graffiti and gum removal, escalator cleaning and weights testing.
In short, we are able to deliver a comprehensive package of bespoke services impressive both in their quality and range which is unmatched in the marketplace.
Our ability to manage as well as supply these services affords our client a more streamlined, integrated and therefore more cost effective solution.
SAFETY CRITICAL RESOURCE
Cleshar is the largest provider of managed Safety Critical Resources for London Underground Limited. We have the ability to take bookings, plan and provide safety critical operatives including:
- Possession Masters
- Train Masters
- Protection Masters (Engineering and Traffic Hours)
- Protection Master / SPC’s
- A 1/A2 Assessors
Cleshar has carried out works on every station, depot and line on the London Underground infrastructure

